59club Asia, the leading provider of customer experience benchmarking and improvement solutions for the golf, leisure, retail, and hospitality industries in Asia, gathered like-minded individuals, teams, and venues from around the region to celebrate excellence at the 2025 59club Asia Service Excellence Awards.
These prestigious accolades are awarded based solely on scores from their ongoing impartial mystery shopping audits, evaluating the Guest, Member, and prospective Member experience according to 59club objective benchmarking criteria.
The glittering awards ceremony hosted at The Banyan Tree Phuket saw flag nominations for 2025 distributed along with individual and departmental awards in multiple categories including management, service, F&B, Agronomy, Caddy Experience, Golf Operations, and others.
Chris Geraghty, Managing Partner | General Manager of 59club Asia commented “It is an honour and a privilege to have the opportunity to celebrate the individuals, teams, and venues throughout Asia which consistently push the envelope and strive to exceed their Member and Guest expectations. The nominees and recipients of awards are amongst the best service providers in the world and we’re very fortunate to, along with our event partners, have the opportunity to recognize their exceptional performance.”
The full list of winners and awardees from the 2025 59club Asia Service Excellence Awards are featured below:
Gold Flag Resorts & Members’ Clubs 2025
Aquella Golf & Country Club, Phang Nga, Thailand.
The Clearwater Bay Golf & Country Club, Clearwater Bay, Hong Kong
Vattanac Golf Resort, Phnom Penh, Cambodia
Silver Flag Resorts & Members’ Clubs 2025
Bangkok Golf Club, Bangkok, Thailand
Laguna Golf Phuket, Phuket, Thailand
Laguna Lang Co, Hue, Vietnam
Riverdale Golf Club, Bangkok, Thailand
Thana City Golf & Country Club, Bangkok, Thailand
Greenkeeper of the Year 2024
Brad Revill – Nikanti Golf Club, Bangkok, Thailand
Greenkeeper of the year 2024 presented by Golf Industry Asia.
Retail Manager of the Year 2024
Ms. Minh Anh – Laguna Lang Co, Hue, Vietnam
Retail Manager of the Year 2024 presented by The PGA.
Food & Beverage Manager of the Year 2024
Ms. Peggy Cheung – The Clearwater Bay Golf & Country Club, Clearwater Bay, Hong Kong
Food & Beverage Manager of the Year presented by Laguna Phuket.
Ultimate Caddy Experience of the Year 2024
Nikanti Golf Club, Bangkok, Thailand
Ultimate Caddy Experience of the Year 2024 presented by Pacesetter Technology.
Golf Operations Team of the Year 2024
Nikanti Golf Club, Bangkok, Thailand
Golf Operations Team of the Year 2024 presented by Turtleson.
Golf Manager of the Year 2024
James Durkin – Vattanac Golf Resort, Phnom Penh, Cambodia
Golf Manager of the Year 2024 presented by Global Talent Solutions.
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Event Partners
About 59club Asia
59club Asia is the leading Customer Service Analysis and Training provider in Asia. With a wealth of ground-breaking Customer Satisfaction Surveys, Mystery Shopper Audits, Financial Comparison Tools and Employee Training Programs: 59club Asia provides performance management solutions and global data to the Hotel, Golf, Leisure, Spa, Food & Beverage, and Event industries, supporting clients efforts to elevate Sales Performance, and Customer Experiences across respective client properties.
For more information or to collaborate with 59club Asia, please contact:
Chris Geraghty, Managing Partner: chrisg@59club.com