Sentosa Golf Club, Singapore 22^nd September 2025

Sentosa Golf Club, one of the world’s most sustainable and celebrated golf venues, has signed a landmark cooperation with 59club Asia, the leading provider of customer experience, benchmarking and improvement solutions for the golf, leisure, retail, and hospitality industries.

This cooperation will see Sentosa Golf Club and 59club work together to further enhance the member and guest experience, as well as support staff development and education over the next three years, enhancing the already incredible experience provided at the Club.

Through the partnership, 59club Asia will introduce its suite of performance measurement tools, mystery shopper audits, and customer satisfaction surveys to Sentosa Golf Club. Benchmarking against the very best clubs, resorts and properties, tailored training programs and workshops will help to elevate member and guest interactions to a new standard.

Andrew Johnston, General Manager, Director of Agronomy and Resident Golf Course Architect said “At Sentosa Golf Club, we pride ourselves on delivering one of the finest golf experiences in the world, both on and off the course. Partnering with 59club Asia gives us the tools and expertise to elevate that experience even further. The insights and training will not only help us refine our service standards but also ensure our team continues to grow and develop, setting new benchmarks for excellence.

On the announcement, Chris Geraghty, Managing Partner of 59club Asia added; “Sentosa Golf Club is renowned for being one of the finest golf experiences anywhere in the world, and the opportunity to work alongside Andrew and the wider team is extremely exiting. To collaborate with such a visionary team who are already performing at the highest level to refine the level of service even further is an incredible opportunity for 59club and ultimately will drive service levels in Singapore and the wider region even higher.”

About Sentosa Golf Club

Sentosa Golf Club is recognised as one of the most established golf clubs in Singapore and Asia, celebrating its 50th anniversary in 2024. With two world-class championship golf courses, The Serapong and The Tanjong, it sits among the most challenging and exciting in the region. Situated on the premier island of Sentosa, with a breathtaking backdrop of Singapore’s iconic cityscape, the Club regularly receives world-class accolades and is enjoyed by 1,500 distinguished members. Off the golf course it offers exceptional practice facilities, a contemporary clubhouse, excellent meeting, and banqueting facilities for corporate networking, as well as high-end dining options.

As well as its thriving reputation, the Club has played host to several high-profile professional events over the last two decades, including Barclays and SMBC Singapore Opens, as well as LIV Golf Singapore in 2023 and 2024, welcoming many of the world’s best golfers and Major champions to compete on The Serapong for Asia’s largest ever golf prize fund. The Club is also home to the HSBC Women’s World Championship, the marquee LPGA Tour event dubbed ‘Asia’s Major’. Sentosa Golf Club is also renowned for its ground-breaking sustainability agenda, having become the first golf club in the world to sign the United Nations Sports for Climate Action Initiative in 2020.

The Serapong also collected two prestigious accolades at the 2024 World Golf Awards – ‘Singapore’s Best Golf Course’ and ‘Asia’s Best Golf Course’, while the Club was awarded 'Asia's Best Eco-Friendly Golf Facility'. Since current General Manager, Director of Agronomy and Resident Golf Course Architect, Andrew Johnston, joined the Club in 2010, the Club is ranked in the ‘Top 150 Golf & Country Clubs’, and ‘Top 50 Golf & Country Clubs of Asia-Pacific’, by Platinum Clubs of the World. Whilst The Serapong occupies the top spot in Golf Digest’s latest biennial rankings for ‘Singapore’s Best Courses’, which it has done for over a decade. The Tanjong is placed third. At the Asian Golf Awards in 2023, The Serapong also captured the accolade of ‘Singapore’s Best Golf Course’ after being named ‘Best Championship Course in Asia-Pacific’ in 2022. For more information about Sentosa Golf Club, please contact: Matt Pynn, Senior Account Director, 54: matt.pynn@weare54.com

About 59club Asia

59club Asia is the leading Customer Service Analysis and Training provider in Asia. With a wealth of ground-breaking Customer Satisfaction Surveys, Mystery Shopper Audits, Financial Comparison Tools and Employee Training Programs: 59club Asia provides performance management solutions and global data to the Hotel, Golf, Leisure, Spa, Food & Beverage, and Event industries, supporting clients efforts to elevate Sales Performance, and Customer Experiences across respective client properties. For more information or to collaborate with 59club Asia, please contact: Chris Geraghty, Managing Partner: chrisg@59club.com

59club, the global leader in customer service benchmarking and training for the golf and leisure industry, is proud to announce a strategic partnership with Power Tee®, the premier automated teeing system trusted by golf facilities around the world.

This collaboration brings together 59club’s industry-leading performance analytics and training expertise with Power Tee’s cutting-edge technology to elevate the modern practice experience. The partnership will provide golf venues with a powerful, integrated solution designed to enhance customer satisfaction, increase operational efficiency, and drive revenue growth.

Power Tee's automated systems are celebrated for delivering consistent, seamless practice sessions, allowing golfers to focus on improving their game without distraction. Now, with 59club’s data-driven insight and training tools layered into the experience, facilities can raise the bar on both service delivery and customer engagement.

Simon Wordsworth, CEO of 59club, commented:
"We are thrilled to partner with Power Tee. Their commitment to innovation aligns perfectly with our mission to drive excellence in customer service. 59club is all about touch points — whether it’s staff interaction or technology. We aim to work with suppliers who enhance the overall experience, and Power Tee certainly delivers on that. We’re excited to work together to educate and support the industry."

Matt Foley, Managing Director at Power Tee®, added:
"Over the past 29 years Power Tee® has thrived in exceeding expectations for range users and range owners alike. Power Tee® has grown engagement and grown revenues in all 21 countries it has been installed in (to date). Working with 59club is a natural fit for both companies as we have been intertwined throughout both of our solo journeys. Simon featured in one of our first videos at The Belfry, Matt Roberts and Will Hewitt have both worked with us on the ground, so it is a wonderful opportunity to work with them all again. Our technology is designed to elevate the practice experience for golfers of all abilities. Partnering with 59club allows us to go beyond the physical product — helping venues create a full-circle service experience that meets the high expectations of today’s golfers."

This strategic alliance underscores both companies' shared dedication to advancing the golf industry through innovation, insight, and service excellence. Facilities that embrace this integrated approach can expect improvements in guest satisfaction, increased usage of practice areas, and stronger team performance.

About 59club
59club is a leading provider of performance measurement and management solutions for the golf, leisure, and hospitality industries. Through mystery shopping, customer surveys, and training programs, 59club helps venues enhance service quality, staff engagement, and profitability.

About Power Tee®
Power Tee ® is the world’s #1 automated teeing system, installed at over 400 golf facilities in 21 countries. Notably working with industry leaders such as The Home of Golf, St. Andrews Academy for 21 years, The Belfry, Celtic Manor and many more worldwide. Power Tee®  has been engineered to improve the practice experience, Power Tee® allows golfers to maintain rhythm and focus, offering a superior training environment for players of all levels. The real kicker for golf club owners is the increase in perception of value, the added value of having a range concierge in place for their members and guests. For Range owners the fact that 60 golf balls are hit 42% quicker than a generic mat helps with work flow and customer experience. As bending over to change a tee peg in a generic mat is 29 years out of date, surely your customers deserve better.

Leading customer service and performance management specialists 59club have announced a new global partnership with Global Talent Solutions, marking a significant step forward in the development of future talent within the golf and hospitality industries.

Simon Wordsworth, Founder and CEO of 59club, commented:

“We have been looking to partner with a ‘Talent’ business that reflected our company goals for a long time, and ever since meeting Sean & Hilly, it became obvious that Global Talent Solutions are exactly the right fit. Their deep understanding of the Club & Hospitality industry honed through hands-on experience at premium 59club venues is invaluable.

“Our partnership will enable some of the best talent in the industry to spread their wings and grow, while also collaborating with us on the development of 59club’s new internship program.”

This internship initiative is designed to give young, aspiring professionals the chance to gain invaluable experience by working across a variety of 59club venues over a three- to four-year period. The program will immerse participants in diverse roles, cultures, and management styles, shaping the next generation of golf and hospitality leaders.

Global Talent Solutions are already actively engaged with 59club, supporting recruitment across multiple regions. In the United States, they are working alongside Mark Reed, 59club Co-Founder and General Manager of 59club USA, to help source top-tier talent for a number of vacant positions. Simultaneously, 59club MEA, under the guidance of Mark Bull, is also leveraging the partnership in its search for new regional managers to support growth across the Middle East and Africa.

“It was important for us that our partner had deep networks within the world’s expanding golf and hospitality economies,” Wordsworth continued. “This partnership opens the door to an exciting and purposeful development pathway for young professionals.”

Reflecting on the long-term value of such initiatives, Wordsworth added:

“Over 25 years ago, during my time at The Belfry, I launched a similar initiative that helped shape the careers of individuals like Chris Trott, Richard Barker, Daryll Evans, and Nicky Lawrenson, amongst many others. Just imagine the kind of professional we could develop today — someone who has spent several years immersed in different cultures and leadership styles — and the value they would bring to the global golf industry, to 59club, and to our clients.”

Sean Plunkett, Director of Global Talent Solutions, also expressed his enthusiasm for the partnership:

“We are beyond excited to announce our partnership with 59club globally and together are poised to make a significant impact on the industry. This partnership will not only empower us to help their client clubs by connecting exceptional talent with incredible opportunities but also support 59club to enhance an exciting new internship program. By providing young professionals with the unique chance to work across various venues and cultures that will provide a valuable foundation for their careers to thrive. We’re confident we can help shape the next generation of leaders in the golf and hospitality sectors by our shared values of customer service, training and support.

“Global Talent Solutions offers tailored recruiting solutions to the Club & Hospitality industry, placing mid-senior level talent globally. Our track record underscores our commitment to effective recruiting practices that will help you cultivate a talented team of professionals. Having personally worked within the industry across the world, we understand how important it is to have a team that not only has the necessary skills and experience, but will also thrive and fit seamlessly within your club's culture.”

The partnership between 59club and Global Talent Solutions is effective immediately, with further details on the internship program and expanded recruitment strategies set to be announced in the coming months.

59club Asia, the leading provider of customer experience benchmarking and improvement solutions for the golf, leisure, retail, and hospitality industries in Asia, gathered like-minded individuals, teams, and venues from around the region to celebrate excellence at the 2025 59club Asia Service Excellence Awards.

These prestigious accolades are awarded based solely on scores from their ongoing impartial mystery shopping audits, evaluating the Guest, Member, and prospective Member experience according to 59club objective benchmarking criteria.

The glittering awards ceremony hosted at The Banyan Tree Phuket saw flag nominations for 2025 distributed along with individual and departmental awards in multiple categories including management, service, F&B, Agronomy, Caddy Experience, Golf Operations, and others.

Chris Geraghty, Managing Partner | General Manager of 59club Asia commented “It is an honour and a privilege to have the opportunity to celebrate the individuals, teams, and venues throughout Asia which consistently push the envelope and strive to exceed their Member and Guest expectations. The nominees and recipients of awards are amongst the best service providers in the world and we’re very fortunate to, along with our event partners, have the opportunity to recognize their exceptional performance.”

The full list of winners and awardees from the 2025 59club Asia Service Excellence Awards are featured below:

Gold Flag Resorts & Members’ Clubs 2025

Aquella Golf & Country Club, Phang Nga, Thailand.

The Clearwater Bay Golf & Country Club, Clearwater Bay, Hong Kong

Vattanac Golf Resort, Phnom Penh, Cambodia

Silver Flag Resorts & Members’ Clubs 2025

Bangkok Golf Club, Bangkok, Thailand

Laguna Golf Phuket, Phuket, Thailand

Laguna Lang Co, Hue, Vietnam

Riverdale Golf Club, Bangkok, Thailand

Thana City Golf & Country Club, Bangkok, Thailand

Greenkeeper of the Year 2024

Brad Revill – Nikanti Golf Club, Bangkok, Thailand

Greenkeeper of the year 2024 presented by Golf Industry Asia.

Retail Manager of the Year 2024

Ms. Minh Anh – Laguna Lang Co, Hue, Vietnam

Retail Manager of the Year 2024 presented by The PGA.

Food & Beverage Manager of the Year 2024

Ms. Peggy Cheung – The Clearwater Bay Golf & Country Club, Clearwater Bay, Hong Kong

Food & Beverage Manager of the Year presented by Laguna Phuket.

Ultimate Caddy Experience of the Year 2024

Nikanti Golf Club, Bangkok, Thailand

Ultimate Caddy Experience of the Year 2024 presented by Pacesetter Technology.

Golf Operations Team of the Year 2024

Nikanti Golf Club, Bangkok, Thailand

Golf Operations Team of the Year 2024 presented by Turtleson.

Golf Manager of the Year 2024

James Durkin – Vattanac Golf Resort, Phnom Penh, Cambodia

Golf Manager of the Year 2024 presented by Global Talent Solutions.

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Event Partners

About 59club Asia

59club Asia is the leading Customer Service Analysis and Training provider in Asia. With a wealth of ground-breaking Customer Satisfaction Surveys, Mystery Shopper Audits, Financial Comparison Tools and Employee Training Programs: 59club Asia provides performance management solutions and global data to the Hotel, Golf, Leisure, Spa, Food & Beverage, and Event industries, supporting clients efforts to elevate Sales Performance, and Customer Experiences across respective client properties.

For more information or to collaborate with 59club Asia, please contact:

Chris Geraghty, Managing Partner: chrisg@59club.com

59club, the leading provider of customer experience benchmarking and improvement solutions for the golf, leisure, retail, and hospitality industries, is excited to announce the expert appointment of Chris Geraghty as its new Managing Partner for 59club Asia.

Geraghty’s experience with signature Troon managed properties, in North Africa, Bahrain, and Asia plus time spent with Stella Di Mare Hotels & Resorts in Egypt and De Vere Hotels in the UK speaks volumes for the impending impact Geraghty is set to make as he takes the reigns in driving 59club’s operations across the region.

Boasting a collection of accolades - including four 59club Gold Flag Awards shared between two properties (The Royal Golf Club & Vattanac Golf Resort) also having historically claimed a Silver Flag during Vattanac’s first year of partnering with 59club, and personally receiving the enviable 59club Asia Golf Manager of the year title in 2023 - there is no denying the impact that Geraghty will have on customer service standards in the region as he works closely with all 59club affiliate properties to manage change, increase reputation and improve club profitability.

Of the announcement Geraghty said; “Joining 59club to lead the Asia region is extremely exciting. The opportunity to support Hospitality Business Owners, Management Companies, General Managers, and their respective teams throughout Asia deliver higher levels of service through globally gathered quantitative data, ongoing training, and measurement of results is an incredible prospect.

“Guest expectations in Asia are among the highest I’ve seen throughout a global career, and to be able to share my track record of providing exceptional levels of service with hospitality leaders in over 10 countries to exceed guest expectations is going to be fundamental to the ongoing success of 59club in the region. Thanks to the hard work of the previous management team, 59club Asia is in a fantastic position and I’m very much looking forward to getting started in 2025”.

Of the appointment Simon Wordsworth, 59club Founder & CEO said; “We are delighted to welcome Chris to the team, what an incredible asset for 59club and the clubs in the region to benefit from his expertise, experience and passion. We owe a huge debt of gratitude to Araya Singhsuwan for helping to establish our brand in Asia and to James Shippey of Absolute Golf Services for their unwavering support. We look forward to continuing to support our affiliate properties in the region and in welcoming new venues to the 59club network attracted by their desire to excel.

For all enquiries about 59club’s Mystery Shopping, Satisfaction Surveys, and Training & Education opportunities in Asia simply reach out to chrisg@59club.com